Terms of Service

Acceptance of Terms

By accessing or using Acubia ("Service"), operated by Acubia ("Company," "we," "us," or "our") at acubia.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

These Terms apply to all users of the Service, including practitioners who create prescriptions and patients who view them.

Description of Service

Acubia is a clinical tool that enables licensed healthcare practitioners to create, manage, and share exercise prescriptions with their patients via QR codes and secure links. The Service is intended as a clinical workflow tool — it does not provide medical diagnoses, replace clinical judgment, or constitute medical advice.

Eligibility and Account Registration

• You must be a licensed or otherwise qualified healthcare practitioner to create a practitioner account.
• You must be 18 years of age or older to use the Service.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately at support@acubia.com of any unauthorized use of your account.

Practitioner Responsibilities

As a practitioner using Acubia, you agree to:

• Use the Service only for legitimate clinical purposes within your scope of practice.
• Ensure that exercise prescriptions are clinically appropriate for your patients.
• Obtain appropriate patient consent before using Acubia in your clinical workflow.
• Not use the Service to store full patient names, health card numbers, diagnoses, or other sensitive identifiers beyond what is required by the Service (patient initials only).
• Comply with all applicable healthcare privacy laws and regulations in your jurisdiction (including HIPAA in the United States, PIPEDA in Canada, and GDPR in the European Union).
• Revoke prescriptions promptly if a patient relationship ends or the prescription is no longer appropriate.

Subscription Plans and Billing

Acubia offers a free tier and paid subscription plans. By subscribing to a paid plan:

• You authorize us to charge your payment method on a recurring basis.
• Subscriptions auto-renew unless cancelled before the renewal date.
• Refunds may be available within 14 days of a charge at our discretion.
• Downgrading may result in loss of access to features associated with the higher tier.
• We reserve the right to change pricing with 30 days' notice to existing subscribers.

Not Medical Advice

The exercise content within Acubia is provided for informational and clinical workflow purposes only. Acubia does not provide medical advice, diagnosis, or treatment. The exercise library is intended to support — not replace — the clinical judgment of licensed healthcare professionals.

Patients should follow the guidance of their treating practitioner. Acubia is not responsible for any injury, adverse outcome, or clinical result arising from the performance of exercises prescribed through the Service.

Intellectual Property

The Service, including its software, design, exercise library content, and branding, is owned by Acubia and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

You retain ownership of any clinical notes you enter. By using the Service, you grant us a limited license to store and display that content to provide the Service.

Prohibited Uses

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorized access to any part of the Service or its infrastructure.
• Scrape, crawl, or harvest data from the Service without our prior written consent.
• Upload malicious code, viruses, or other harmful content.
• Impersonate another practitioner or user.
• Use the Service to harass, intimidate, or cause harm to any person.
• Circumvent or attempt to circumvent any security or access controls.

Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described therein.

Service Availability and Modifications

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice. We will not be liable for any modification, suspension, or discontinuation of the Service.

Limitation of Liability

To the maximum extent permitted by applicable law, Acubia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service. Our total aggregate liability to you for any claims arising under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Acubia, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or third-party rights; or (d) any clinical outcomes resulting from exercise prescriptions you create using the Service.

Termination

You may cancel your account at any time by contacting support@acubia.com. We reserve the right to suspend or terminate your account if you violate these Terms, with or without notice. Upon termination, your access to the Service will cease and your data will be deleted according to our retention policy.

Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

Changes to Terms

We may update these Terms from time to time. We will provide at least 14 days' notice of material changes via email to registered practitioners. Continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms.

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