Support
Help for Acubia practitioners, patients viewing prescriptions, and App Review.
Contact
Email us at support@acubia.com. We monitor support requests daily and prioritize account access, privacy, and patient-link issues.
For App Review
Acubia is a practitioner-only exercise prescription tool. Reviewers can use the test flow provided in App Store Connect notes to create a prescription, generate a QR code, and open the patient page. The public privacy policy and terms pages are available below.
Legal and Safety
Patient Link Issues
If a prescription link is expired, revoked, or not loading, contact the practitioner who issued it. Acubia cannot modify a patient program without the practitioner.